Terms of sale

itDealSg is run by XPS Pte. Ltd., UEN 202223013G, 7 Temasek Boulevard, #12-07, Suntec Tower One, Singapore 038987. We are an online store only, with no walk-in shop. In these terms, “we” means XPS Pte. Ltd. and “you” means the person placing the order.

Your order is accepted when your payment goes through and we email your order confirmation. Please check the model, colour, specs and delivery address before you pay. We deliver to addresses in Singapore only.

Prices are in Singapore dollars. The total at checkout is what you pay: we never add card or payment fees. If a price is clearly wrong because of an error, we tell you before we ship, and you can pay the correct price or get your money back in full. See Payments.

We deliver on working days. The date shown at checkout and in your order email is our estimate based on the cut-off time. If we can’t deliver after two tries, we contact you to rearrange. See Delivery.

Paid orders are final and can’t be cancelled. If we can’t supply an item you’ve paid for, we tell you straight away and return the full amount to the way you paid.

Tell us within 7 days of delivery if an item arrives dead, damaged or wrong, and we replace it. Later faults are handled by the brand under its local warranty. Under Singapore’s Lemon Law (Consumer Protection (Fair Trading) Act), a fault that shows up within 6 months of delivery must be repaired or replaced. We don’t accept change-of-mind returns. See Returns & repairs.

Every product is official Singapore stock with the manufacturer’s local warranty. Warranty claims are handled by the brand’s service centres. See Warranty & repairs.

You can order as a guest or with an account. Keep your password private. We will never ask for your OTP or password.

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We are not responsible for lost data, so please back up before a repair, or for business losses.

Nothing in these terms limits your rights under Singapore law, including the Lemon Law, or any liability that the law does not allow us to limit.

We use your personal data as described in our privacy policy. See Privacy (PDPA).

We may update these terms from time to time. The version on this page when you place your order applies to that order.

These terms are governed by the laws of Singapore, and the Singapore courts can hear any dispute.

Questions about these terms? Email m@xps.limited.